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Rea,
Getting criticized is not fun. But how you handle it can make all the difference. Here’s a story about a chef who turned criticism into one of the world’s favorite snacks.
At Moon’s Lake House in Saratoga Springs, New York, back in 1853, the restaurant was famous for its fried potatoes — thick, hand-cut slices cooked until golden brown. One summer day, a customer complained that the potatoes were too thick and soggy. The chef, George Crum, tried making them thinner. Still not good enough, said the customer. Make them thinner.
Crum had a choice. He could have gotten angry and given up. Instead, he took that frustration and turned it into a challenge. With careful focus, he started slicing the potatoes paper-thin — so thin you could almost see through them. Each slice had to be perfect. He fried them until they were delicately crispy and finished them with a sprinkle of salt.
The potatoes were now too thin to eat with a fork, but that didn’t matter. The customer didn’t just like them — they loved them! These crispy slices were unlike anything anyone had tasted before. By channeling his frustration into creating something precise and different, Crum had invented something new. Soon other diners were requesting “Saratoga Chips,” and they became the talk of the town.
The chips were such a hit that in 1860, Crum opened his own restaurant near Saratoga Lake. His creation spread across the country as he started selling them in boxes for people to take home — the first time anyone had packaged chips for later. These “Saratoga Chips” became the first potato chips, leading to the snack we know today.
Get this: people now eat so many potato chips that if you took all the chips eaten in one year and divided them equally, every person on Earth would get about 450 chips each. That’s more than a chip a day for everyone! And to think it all started because one chef decided to do something different with his frustration.
What started as a frustrating moment became a chance to make something better. By focusing on improvement instead of anger, Crum didn’t just satisfy one picky customer — he changed the way people snack forever.
Love, Abba
P.S. Next time something feels frustrating, remember: the way you respond might just lead to something amazing.
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